Privacy Policy

At RICHYN, accessible from www.richyn.com, protecting the privacy of our customers and visitors is extremely important to us. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect certain information from you.

Personal Information

This may include:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment information (processed via secure payment gateways)

Automatically Collected Information

When you browse our website, certain technical data may automatically be collected:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source

This information helps us improve our website and user experience.

2. How We Use Your Information

We use the collected information for purposes including:

Processing and delivering your orders
Providing customer support
Communicating order updates and shipping information
Improving our website and services
Preventing fraud and ensuring security
Sending marketing emails or promotional offers (only if you opt-in)

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers including:

Payment processors (such as Stripe, PayPal, Razorpay etc.)
Shipping and logistics partners
Website hosting and technology providers
Marketing and analytics partners

These partners only receive the information necessary to perform their services.

We may also disclose information if required by law or legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Provide personalized content and advertisements

You can disable cookies through your browser settings, although some features of the website may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These measures include:

SSL encryption
Secure payment gateways
Restricted internal data access

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, you may contact us using the details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13 years.
We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

RICHYN reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of those changes.